Privacy Policy
Last updated: 21 October 2026
This policy explains how Dr. Owais Rabbani and Rabbani Kids Academy ("we", "us", or "our") handle personal information collected through this website and related enquiries.
Information we collect
When you contact us, we collect the information you provide, such as your name, email address, phone number, country, and message. Academy enquiries also ask for a learner's age, school year, course interests, preferred class times, and learning goals. Media enquiries may include an organisation, event location, date, and booking details.
Our hosting and security providers may process technical information such as IP addresses, browser details, request times, and error logs to deliver and protect the website. Please do not include identity documents, payment card details, medical records, or other sensitive information in enquiry forms.
How we use information
We use enquiry information to respond to your request, discuss suitable courses or bookings, arrange requested services, and keep related communications. Technical information helps us operate the website, resolve problems, and prevent spam or misuse. If information marked as required is not supplied, we may be unable to process your enquiry.
Children and parent enquiries
Parents or guardians should submit enquiries for children and provide only information needed to discuss learning support. If you believe a child has submitted personal information without appropriate permission, contact us so we can review it and arrange deletion where appropriate.
Service providers and sharing
The website is hosted using Vercel, and enquiry forms are delivered through Formspree. These providers process information to provide hosting, security, and message delivery. Relevant enquiry details may also be shared with teachers or staff who need them to respond or arrange your requested services. We may disclose information when required by law or to address fraud, security incidents, or threats to safety.
Service providers and people handling enquiries may be located outside your country. Information may therefore be processed internationally, including in the United States. Their handling of information is also described in the Vercel privacy policy and Formspree privacy policy.
Videos, cookies, and external services
Media videos load a YouTube player only after you choose to load a video. Loading the player connects your browser to YouTube, which may process device information and use cookies or similar technologies under its own policies. WhatsApp and social media links take you to external services whose privacy practices apply when you use them.
You can manage cookies through your browser settings. Blocking cookies or third-party content may affect external features. Read the Google privacy policy for information about YouTube.
Retention and security
We keep enquiry information for as long as reasonably needed to respond, manage related services, and meet applicable legal or recordkeeping requirements. Retention may vary by the enquiry and the services involved. We take reasonable steps to protect information, but no internet transmission or storage system can be guaranteed completely secure.
Your choices and requests
You can ask to access, correct, or delete personal information you have supplied, or withdraw permission for optional communications, by contacting us. We may need to verify your identity. We will consider requests under applicable law; some information may need to be retained for legal obligations or an ongoing service.
Questions and complaints
Email rabbanikidsacademy@gmail.com or use our contact page with any privacy question or complaint. Please describe your concern without sending unnecessary sensitive information. We will review it and respond as soon as reasonably practicable. You may also contact the relevant privacy regulator in your country if your concern remains unresolved.
Policy updates
We may update this policy as our services or practices change. The latest version will appear on this page with an updated date.